" I didn't connect with them, they connected to me."
-- Lara Bartelds
Lara Bartelds has no beef with a broadband company charging new customers a one-time activation fee for brand-new service. Nothing unfair about that.
But what happens when Spectrum is the new guy on the block and connects its network to thousands of its existing Tampa Bay customers?
In Bartelds' case, she still got charged a new customer activation fee.
Read more at the Tampa Bay Times.