How whole-person health programs transform health care

Health care should be more than treating physical illnesses. It’s about caring for the whole health of adults, children and the communities where they live.

Access to employment and educational opportunities, healthy and affordable foods, career counseling and job advice, a safe living environment and reliable transportation play important roles in overall health for families.

CareSource has a more than 30-year history of going beyond traditional health care to help ensure members are equipped with the resources they need to be healthy and pursue their higher aspirations. Furthermore, with our nonprofit mission, we are not beholden to shareholders and can freely reinvest in our communities.

Workforce development

The centerpiece of CareSource Life Services® is an ambitious outreach program called CareSource JobConnect™. Through CareSource JobConnect™, members are assigned life coaches for up to 24 months who work with them on issues related to employment, education and other social determinants of health barriers. Meanwhile, our program’s infrastructure connects members to other community resources, such as educational programs, food and nutrition, housing and transportation.

Our members are eligible to receive one-on-one coaching sessions and help with job readiness and placement opportunities. Life coaches help identify job opportunities, assist with resume building and the interview process, and provide support to individuals once they begin a new role. We also eliminate barriers to workforce entry by providing access to education and training opportunities.

Support for caregivers

CareSource also understands how caring for a loved one can lead to increased stress, social isolation, and physical health issues for a caregiver.

We connect caregivers to community resources and life coaches via a multipronged approach to caregiving support. It includes respite care and funding for caregiver expenses such as personal services or meal delivery, as well as innovative digital mental health resources and e-learning platforms that provide access to training in caregiving skills, emergency response, and trauma informed care. Most importantly, we offer uniquely personalized programs to our members. In fact, our caregiver specialists can pinpoint the root cause of an individual caregiver’s stressors, create a personalized plan of care to address their specific burnout risks, and provide tools and resources for that individual’s caregiving journey.

Behavioral health

CareSource supports members who suffer from mental health conditions in the same manner we support their physical health care needs. CareSource offers behavioral health as part of our benefits, which provides members access to counseling or addiction services.

Affordable housing

When housing is expensive, individuals oftentimes lack funds for necessities such as healthy food and health care. No one should have to choose between having a safe place to live and their health. That’s why CareSource is working with organizations across the state committed to providing affordable housing. Across the nation, we’ve proven to be a critical resource to members by increasing the quality of safe and affordable housing, enhancing financial tools to develop and preserve housing units and improving the overall affordability of housing for low-income members and their families.

Everyone benefits

Combined with our community outreach programs, CareSource Life Services® wholly addresses the unique challenges our members face. We are proud to offer these life-changing initiatives at no cost to our members.

We are dedicated to creating and implementing comprehensive programs that connect families to resources that aid in overcoming social, economic and environmental barriers – from securing full-time employment, caregiving support, food assistance, maternal health, behavioral well-being, transportation, housing, education/training opportunities, budgeting and more.

Addressing the whole health of a person is vital to reenergizing our health care system for the benefit of all Floridians. When we go beyond the traditional definition of health care to address opportunities for health equity in addition to physical care, everyone benefits.

CareSource is a nonprofit, nationally recognized managed care organization with over 2.3 million members and administers one of the largest Medicaid managed care plans in the U.S. As a mission-driven organization, CareSource is transforming health care with innovative programs that address the social determinants of health, health equity and access to care. CareSource Florida Co. was formed to offer programs and products in the state of Florida.

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